iResearch | Industry Insight · 2021
China Smart Massage Chair Industry Report
Development Background · Competition Landscape · Consumer Demand · Future Trends
This report provides an in-depth analysis of China’s smart massage chair market, covering drivers, market size, consumer behavior, and six major trends shaping the industry. Data sourced from National Bureau of Statistics, iResearch consumer surveys (N=485, Aug 2021), and industry interviews.
1|Development Background
Evolution: Japan developed the world’s first massage chair in the 1960s. By the 1990s, China had become the global industrial chain hub for smart massage chairs. In 2021, cross-sector players (home appliances, furniture) entered the market, boosting innovation and competition.
Economic driver: China's per capita disposable income of urban residents grew from RMB 31,195 (2015) to RMB 43,834 (2020), a 6% CAGR. Meanwhile, per capita healthcare expenditure reached RMB 2,172 in 2020, CAGR +7%. Consumption upgrades benefit the broader health industry.
+6%
Urban Disposable Income CAGR (2015-2020)
+7%
Healthcare Expenditure CAGR
27%
Japan's penetration rate
Mainland China only 1%
📌 Policy tailwind: National policies (New Generation AI Development Plan, New Infrastructure, Digital Home Guidelines) encourage smart home innovation — providing fertile ground for AI-enabled massage chairs with advanced sensing and connectivity.
Social & demographic: China's population aged 65+ keeps rising. Combined with sub-health conditions among middle-aged/young white-collar workers (prolonged sitting, neck/shoulder pain), demand for massage solutions has surged from both elderly and working professionals.
Technology: IoT, AI perception (voice/gesture), cloud computing, and 5G enable next-gen massage chairs with personalized massage algorithms, health tracking, and seamless smart home integration.
2|Market Size & Competitive Landscape
China’s overall smart massage器具 (chairs + small electric massagers) market reached RMB 15.0 billion in 2020. Smart massage chairs accounted for 46% of that, approximately RMB 6.9 billion. In 2021, the massage chair market alone is estimated at RMB 8.28 billion.
RMB 15.0B
Total market size (2020)
RMB 8.28B
Estimated 2021 chair market
Penetration gap: Mainland China's massage chair household penetration is merely 1%, versus Japan's 27% and 10%+ in Singapore, Hong Kong, Taiwan, and Korea. This signals vast headroom for growth.
Top players: OSIM (Singapore), OGAWA, and Rongtai lead the market. OSIM primarily operates direct stores; OGAWA and Rongtai rely on franchised dealers. Online channels (Tmall, JD.com) are rapidly expanding.
Upstream technology suppliers (AI algorithms, IoT platforms, sensor manufacturers) empower product differentiation, bringing possibilities such as voice control, health-data monitoring, and personalized massage programs.
3|Consumer Demand & Behavior
Core demographics: High-tier city residents (first-tier & new first-tier), college-educated (85% hold bachelor's degree), monthly income above RMB 15,000 (44.3%). Slightly more male than female, mostly dual-income families with children.
Health pain points: 43.7% suffer from sub-health conditions — cervical spondylosis, lower back pain, fatigue linked to sedentary work. Most-needed massage areas: neck, shoulders, and back, followed by waist and legs.
Main purposes
▸ Relax body & mind (soothing)
▸ Improve sleep quality
▸ Relieve muscle soreness
▸ Monitor health data & de-stress
Buying criteria
▸ Massage efficacy (55.3%)
▸ User experience (48%)
▸ Price (48%)
▸ Brand reputation & professionalism (40.6%)
Brand perception: OSIM is seen as international, design-focused, trustworthy. OGAWA: young, strong R&D, listed company. Rongtai: widely known, smart-tech attributes.
Purchase channels: Offline: 67.6% buy from shopping mall flagship stores or direct shops (trial & service). Online: 86.5% use comprehensive e-commerce platforms (Tmall/JD) due to convenience, return policies, and promotions.
✨ Usage habits: 60.1% use their massage chair daily, each session 0.5–1 hour (50%). Primary home placements: living room (41.9%) and study (23.7%). Willingness to recommend: as high as 94%.
Five-sense experience expectations:
• Touch: 60% demand a realistic manual-massage feel, with heat therapy and multi-group rollers.
• Sight: stylish design + chromotherapy/ambient lighting (luxury buyers prefer customizable color options).
• Hearing: high-quality speakers, low noise, integration with music/audiobooks.
• Smell & taste: smart aroma diffusers, odorless premium materials, side tables for snacks/drinks.
• Smart tech: health data tracking (49%), music-sync massage, personalized AI programs, voice control.
4|Future Trends: Six Major Directions
Trend 1 Premiumisation & tech-first brands – Consumers will favour professional brands with continuous R&D, AI-driven features, and premium after-sales. Luxury demand will increase.
Trend 2 Five-sense immersive massage – Next-gen chairs integrate vision (smart mood light), hearing (3D speakers, curated playlists), touch (human-like kneading, heat), smell (aromatherapy capsules), and taste (healthy snack pairing).
Trend 3 Personalized & downloadable massage programs – Cloud-based updates and AI customization. Users can download new routines targeting specific needs (e.g., office fatigue, post-workout recovery).
Trend 4 Compact & flexible design – Space-saving, retractable structures to fit small apartments (study, living room corners) without sacrificing functionality.
Trend 5 Health data tracking & smart wellness ecosystem – Massage chairs collect biometrics (HRV, blood pressure, stress index), sync with telemedicine and smart home devices, providing personalized health recommendations.
Trend 6 Massage gadgets become more specialised – Portable massagers (neck, eye, head, back) grow in variety. Used together with full-size chairs, they offer targeted relief and on-the-go care.
5|Massage Gadgets (Small Electric) Synergy
87.9% of consumers show purchase intention for small massage electric devices. Among existing massage chair owners, the intention jumps to 95.2%. Even non-target consumers (no chair purchase plan) have 76.2% willingness to buy massage gadgets.
95.2%
Chair owners' interest
Top 3 categories: Neck massagers, eye massagers, head/scalp massagers. Key drivers: better localised relief (57%), portability, space-saving, and DIY massaging experience.
Massage chairs and small gadgets form a complementary ecosystem — chairs provide full-body deep relaxation, while portable devices enable precise muscle care during work, travel, or short breaks.
🔗 Strategic implication: Brands can expand product lines integrating smart chair connectivity with handheld massagers, offering unified health data and personalization across all devices.
Report Takeaways
China has solidified its position as the global center for smart massage chair production and innovation. Rising health awareness and disposable income will drive penetration from the current 1% to multiples over the next decade. Leading players are racing to differentiate through AI-powered wellness ecosystems, immersive sensory experiences, and space-conscious designs. Meanwhile, the fusion of health tracking and massage therapy will reshape the at-home care paradigm, turning chairs into proactive health management hubs.
The smart massage chair market is poised for robust growth, fueled by aging demographics, chronic sub-health among working adults, and consumer desire for premium, tech-enabled relaxation. Brands focusing on clinical efficacy, brand trust, and holistic mind-body solutions will win the next wave.
© iResearch Consulting Group. All rights reserved. English edition for research communication only.